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Privacy Policy

Privacy Policy

Last updated: March 4, 2026

This Privacy Policy describes how Calming Creek LLC (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects your information when you visit our Website or book services through calmingcreek.com.


By using the Website or booking services, you agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.


Definitions

Company refers to Calming Creek LLC, PO Box 418, Osteen, FL 32764.

Country refers to Florida, United States.

Website refers to Calming Creek, accessible from
https://www.calmingcreek.com

Service refers to the Website and services offered through the Website.

Device means any device that can access the Website such as a computer, cell phone, or tablet.

Personal Data means any information that identifies or can identify an individual.

Usage Data refers to data collected automatically when using the Website.

You refers to the individual accessing or using the Website or services.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Website or booking services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information related to your animal and consultation requests
     

This information is typically collected when you:

  • Book an appointment
  • Fill out a contact form
  • Submit an intake form
  • Communicate with us by email
     

Usage Data

Usage Data is collected automatically when using the Website.

This may include information such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Device identifiers
     

This data helps us understand how visitors use the Website and allows us to improve our services.


Tracking Technologies and Cookies

We may use cookies and similar tracking technologies to track activity on the Website and store certain information.

Cookies are small files stored on your device that help improve your browsing experience.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, some parts of the Website may not function properly without cookies.

Cookies may be used to:

  • Maintain website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve the performance of the Website
     

How We Use Your Personal Data

Calming Creek LLC may use Personal Data for the following purposes:

  • To provide and manage services you request
  • To schedule and manage appointments
  • To communicate with you regarding your bookings or inquiries
  • To send updates or information related to services you have requested
  • To improve our Website and services
  • To maintain the security of the Website
     

Third-Party Service Providers

We may use trusted third-party providers to operate parts of our business. These providers may collect or process data as necessary to provide their services.

Examples may include:

  • Online scheduling platforms (such as Calendly)
  • Payment processors (such as Stripe, PayPal, or similar services)
  • Website hosting providers
  • Email communication services
     

These providers have their own privacy policies governing how they use and protect your information.


Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • providing services
  • complying with legal obligations
  • resolving disputes
  • enforcing agreements
     

Usage Data may be retained for shorter periods unless required for security or legal reasons.


Transfer of Your Personal Data

Your information may be stored and processed on computers located outside of your state or country where data protection laws may differ.

By submitting your information, you consent to this transfer.

We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.


Your Rights Regarding Your Data

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data where applicable
     

To make a request regarding your data, please contact us at the email listed below.

Please note that certain information may need to be retained to comply with legal obligations.


Security of Your Personal Data

We take reasonable measures to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


Children's Privacy

Our Website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to remove it.


Links to Other Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.


Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page and will be effective immediately upon posting.

We encourage you to review this policy periodically.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Email: hello@calmingcreek.com


Thank you for showing up for your animal with an open heart.
~Melissa, Calming Creek

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